Digital CS ✔️ AI CoPilots ✔️ And Still: More Accounts = More CSMs?
Hours saved per CSM. Account coverage — still flat. Revenue needle didn't move.
More Accounts = More CSMs? Break That Cycle.
Copilots stand behind your CSM. Cast stands in front of your customer — every user, every decision-maker, every account you can't staff.
Day-1 Ready. AI Grounded in All Your Data.
Pre-trained on 2.2M minutes of customer conversations. Real customer intelligence also lives beyond KBs and FAQs — in every Product you Use and every Product you Sell. Cast grounds every answer per contact, per account, and injects relevant context and content at runtime — minimizing traditional RAG latency.
Multiple Experiences. ZERO Additional Effort.
Embed directly in your web app or portal with two lines of code.
Self-Success — In Your Product
Click below for an immersive experience.
3 Channels. ZERO Additional Effort.
Inbox
In-app
Chat
17 Spoken Languages. ZERO Additional Effort.
US English
UK English
Australian
Française (French)
Português (Portuguese)
Español (Spanish)
Italiano (Italian)
Deutsche (German)
Nederlandse (Dutch)
Dansk (Danish)
日本語 (Japanese)
हिंदी (Hindi)
中文 (Chinese)
中文 (Traditional Chinese)
Türkçe
(Turkish)
한국어
(Korean)
Bahasa Indonesia (Indonesian)
Do More with Less. Do More expansion. more renewals. More influence—With Cast AI Agents.
Customer Testimonials
AI CSMs lower the cost of renewals, adoption, expansion, churn mitigation, & referrals.
Matt Harmon, Director of CX Services Operations, Automation, Enablement, & Strategy (COE) Aruba Networks
This revolutionary step in one-on-one digital customer engagement and advanced AI automation not only accelerates revenue growth and expedites value realization. With 'Ask Me Anything' and Cast AI-agents HPE's customers get immediate, account-specific answers to their questions.
We now expanded to 10 use cases, and 7 business units using cast.app.
Rigo Rodriguez
Senior Global Director, Customer Success
The introduction of AMA by Cast.app humanizes the digital experience by replicating the interactivity that is native to in-person engagements.
Kirsten Paduch DiChiappari
Vice President Customer Success vCom Solutions
Cast Personalized Learning Use cases are step up from LMS systems and have been perfect for providing personalized, just in time materials to our first time six-sigma lean leaders. Pure Excellence EX division saves 150 hours per customer annually.
Christine Hawkins
Director Global Pure Excellence & Personalized Learning Pure Storage
The Cast.app team has made it easy to co-create a tailored innovative solution with user-friendly technology that is widely praised by our users!
Kaycee Wallgren Business Improvement Program Manager
Pure Storage
Tech-Stack Agnostic AI—Endless Possibilities for customer-facing teams.
Scale across customer and partners. Reach active users, inactive users, and executives.
Scale your Customer Success Program without scaling teams. Reduce CSM bottlenecks by executing playbooks on autopilot.
Scale by getting past lagging customer health and engagement indicators.
