Automated Digital CSMs take over 75% of the mundane and tedious tasks from human CSMs, elevating them to consultants so they can focus on building relationships and solving new problems.
Automated Digital CSMs
generate personalized
presentations and
digital hubs for every customer persona.
They
present and
explain customer insights tying them to actions that
drive onboarding, adoption, retention, revenue, and referrals. They also answer account-specific questions via the Ask Me Anything feature.